Hotel Cristallo Relais Sure Hotel Collection by Best Western | Hotel in Tivoli

| 7.2 (88 Reviews) |  1 Bathroom
Tivoli Hotel | Hotel Cristallo Relais Sure Hotel Collection by Best Western

Hotel in Tivoli

While you're here, you can enjoy all the comforts of home and more, including a seasonal outdoor pool and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a Select Comfort bed, a hair dryer, towels, and a picnic area.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 1:30 am contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: eur 30 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per day.
Payment Policy
Fee for buffet breakfast: approximately eur 7 for adults and eur 7 for children airport shuttle fee: eur 70 per vehicle (roundtrip, maximum occupancy 4) pet fee: eur 10 per pet, per day service animals are exempt from fees late check-out fee: eur 30 (subject to availability) crib (infant bed) fee: eur 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it058104a1e402u34v special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Roger Xavier
Sep 30, 2025 05:22:07 PM
Review Score:   4
Summary: I had better expectations from this property beign that it is associated with the Best Western brand. The rooms are a bit run down. In my mother's room the shower door came off the rail and it could have been dangerous for her. The mini fridge don't get cold. In our double occupancy room they only left one set of towels...this happened every day of the 3 we stayed. The breakfast was not at all worth it. Go into town and have good coffee and pantries. They served the same tarts our entire stay...so they were old and stale. Then we had dinner at the restaurant one night and the staff was not friendly at all. I got charge 2 euros for the service (odd), then was charged for bread we never got. I wouldn't have been upset, but aside from the mediocre service, the manager was upset I disputed the charges before paying. I run a restaurant and things like this are hard to tolerate. I require all staff to double check ticketa and make sure our clients are satisfied with the charges. I also use to work at hotels and honestly...there was only one person at this place I would hire. Also the rooms had tons of spiders. Thank You Abdul for your friendly service.
See All Reviews
Check Hotel Availability
Nightly rates from:
USD US $90
You will be redirected to  
Hot Deal - It has been viewed 7 times today
Not the right fit? Check out our other properties in Tivoli
Property Image From US $56
         

|
9.4 (29 Reviews)
Apartment
  • Balcony/Terrace
  • Child Friendly
  • Hot Tub
Property Image From US $160
         

10.0 (49 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Balcony/Terrace
Property Image From US $127
         

10.0 (11 Reviews)
House
  • Air Conditioner
  • Accessibility
  • Security/Safety
Property Image From US $68
         

|
7.8 (72 Reviews)
House
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Property Image From US $202
         

10.0 (2 Reviews)
Villa
  • Air Conditioner
  • Parking
  • TV
Property Image From US $120
         

|
8.8 (99 Reviews)
House
  • Air Conditioner
  • Pet Friendly
  • Wheelchair Accessible
Property Image From US $155
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Property Image From US $166
         

|
10.0 (22 Reviews)
House
  • Parking
  • Balcony/Terrace
  • Child Friendly
Property Image From US $117
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Property Image From US $102
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • TV
Property Image From US $80
         

10.0 (1 Review)
Apartment
  • Pet Friendly
  • TV
  • Security/Safety
Property Image From US $81
         

Property Image From US $177
         

8.0 (1 Review)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
Property Image From US $121
         

8.0 (1 Review)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Property Image From US $242
         

Property Image From US $209
         

Property Image From US $209
         

New
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Property Image From US $166
         

New
Apartment
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
Property Image From US $165
         

New
Apartment
  • Air Conditioner
  • Pet Friendly
  • TV