Is this Mandarin Oriental Ritz, Madrid pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental Ritz, Madrid have a swimming pool?

Yes, this Mandarin Oriental Ritz, Madrid has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Ritz, Madrid?

Best-rates for the Mandarin Oriental Ritz, Madrid starts from $1,362 per night with includes Kitchen, Pet Friendly, Pool, Wellness Facilities, Child Friendly, Bedding/Linens, Restaurant, Designated Smoking Area, Accessibility, Business Services, Sports/Activities, Spa, Bar, Guest Services, Laundry, Parking, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Air Conditioner, Toiletries, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental Ritz, Madrid a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Ritz, Madrid wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Ritz, Madrid is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, the Mandarin Oriental Ritz, Madrid indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Ritz, Madrid?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental Ritz, Madrid | Hotel in Madrid

| 9.8 (130 Reviews) | Pet Friendly 1 Bathroom

Golden Triangle of Art Hotel | Mandarin Oriental Ritz, Madrid

Hotel in Golden Triangle of Art, Madrid

Luxury hotel with a full-service spa and free valet parking
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. This Madrid hotel provides complimentary wired Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Hair dryer

Free toiletries

Children's robes

Bedroom

Pillow menu

Air conditioning (climate-controlled)

Bed sheets

Hypo-allergenic bedding

Desk

Electrical adapters/chargers

Free newspapers

Individually furnished

Connecting rooms available

Individually decorated

Slippers

Phone

Turndown service

Laptop-friendly workspace

Safe

Soundproofing

In-room massage

Breakfast

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 55 per person

2 bars/lounges

24-hour room service

Coffee/tea in common area(s)

Minibar

Espresso maker

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Bus station shuttle (surcharge)

Train station shuttle on request

Limo/town car service

Free valet parking on site

Wheelchair-accessible parking available

24-hour roundtrip train station shuttle (surcharge)

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchairs available on site

Elevator

Braille signage

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Activities

Indoor pool

Fitness center

Bicycle rentals

Steam room

Full-service spa

General

Meeting rooms - 3

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Reception hall

French

German

Italian

Arabic

Spanish

English

Designated smoking areas

Renovated entire property - December 2020

Guest Services

Indoor pool

Laundry facilities

Babysitting (surcharge)

Snack bar/deli

Children's games

Supervised childcare (surcharge)

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Spa

Massage/treatment rooms

Manicures and pedicures

Treatment room

Massages

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 132.0 per night.

Payment Policy

Fee for full breakfast: approximately eur 55 per person airport shuttle fee: eur 180 per vehicle (one-way, maximum occupancy 6) pet fee: eur 110 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 132.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls and pet-sitting services are available pets allowed for an extra charge of eur 110 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jose

Nov 30, 2025 07:09:19 PM

Review Score: 10

Summary: Excelente hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed Room Size: 319 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square feet - 319, Digital TV service, Number of bedrooms - 0, Shower only, Wheelchair accessible, LCD TV, Number of bathrooms - 1, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Mandarin, Room, 1 King Bed Room Size: 518 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Square feet - 518, Square meters - 48, LCD TV, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 402 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 402, Digital TV service, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square meters - 37, LCD TV, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room Room Size: 319 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square feet - 319, Digital TV service, Number of bedrooms - 0, Shower only, LCD TV, Number of bathrooms - 1, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Mandarin, Twin Room Room Size: 518 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Square feet - 518, Square meters - 48, LCD TV, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Twin Room Room Size: 402 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 402, Digital TV service, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square meters - 37, LCD TV, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Presidential Suite Room Size: 1238 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Ping - 35, Extra bed count 1, Number of bathrooms - 2, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Square feet - 1238, Square meters - 115, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Premier Suite (Junior) Room Size: 454 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Ping - 13, Square feet - 454, Extra bed count 1, Number of living rooms 1, LCD TV, Free cribs/infant beds, Square meters - 42, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite Room Size: 538 square feet m² 1 King Bed	General Digital TV service, Square feet - 538, Number of bedrooms - 1, Number of living rooms 1, LCD TV, Free cribs/infant beds, Private bathroom, Square meters - 50, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite (Park) Room Size: 730 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Square meters - 68, Square feet - 730, Extra bed count 1, LCD TV, Free cribs/infant beds, Ping - 21, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite (Palm Court) Room Size: 563 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Extra bed count 1, Square feet - 563, LCD TV, Free cribs/infant beds, Square meters - 52, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Ping - 16, Separate sitting area, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite (Turret) Room Size: 837 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Square feet - 837, Number of bedrooms - 1, Ping - 24, Extra bed count 1, Square meters - 78, Number of bathrooms - 2, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite (Prado) Room Size: 730 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Square meters - 68, Square feet - 730, Extra bed count 1, LCD TV, Free cribs/infant beds, Ping - 21, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Mandarin, Suite Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 786, Digital TV service, Number of bedrooms - 1, Ping - 22, Location - top floor, Extra bed count 1, Number of bathrooms - 2, LCD TV, Free cribs/infant beds, Square meters - 73, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony
Suite (Ritz) Room Size: 710 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 710, Digital TV service, Number of bedrooms - 1, Shower only, Location - top floor, Extra bed count 1, Ping - 20, Square meters - 66, LCD TV, Free cribs/infant beds, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony