Sheraton Hanoi Hotel | Hotel in Hanoi
Hotel in Quang An, Hanoi
Nestled on the serene shores of Hồ Tây (West Lake) - the largest lake of Vietnam's capital, Sheraton Hanoi Hotel offers a unique blend of cultural legacy and exceptional hospitality in the heart of vibrant Hanoi. Our Hanoi business hotel is just 10 minutes from the lively Old Quarter- home to the famous Hoan Kiem Lake, St. Joseph's Cathedral, French Quarter and numerous historical site - that mark the beginning to an exciting city exploration. This Hanoi 5-star hotel features breathtaking lake views from premium rooms and suites, together with award-winning dining experiences and seamless event services. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day.
Sheraton Hanoi Hotel is located in Hanoi.
This 299 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Bar, Entertainment, and several others. This is a 5 star rated property and has over 84 reviews with the average score of 8.9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 299 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.
This Sheraton Hanoi Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Hanoi Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kids' meals
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Snack bar
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Fruit
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Breakfast in the room
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Restaurant
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Bar
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Kid-friendly buffet
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Wine/Champagne
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Special diet meals (on request)
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Free parking
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Parking
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Parking garage
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Parking on site
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Private Parking
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Visual aids (Braille)
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Lowered sink
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Toilet with grab rails
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Wheelchair accessible
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Beauty services
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Neck massage
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Body treatments
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Spa
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Fitness classes
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Fitness center
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Pool table
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Tennis court
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Fitness
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Locker rooms
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Couples' massage
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Foot massage
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Hand massage
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Happy hour
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Spa lounge/Relaxation area
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Facial treatments
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Personal trainer
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Sauna
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Tennis equipment
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Hot tub/Jacuzzi
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Head massage
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Themed dinners
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Back massage
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Full-body massage
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Massage
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Spa facilities
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Yoga classes
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Light therapy
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Facilities for disabled guests
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Wifi in all areas
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Designated smoking area
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Family rooms
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Air conditioning
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Heating
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Safe
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Elevator
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Non-smoking rooms
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Ironing service
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Packed lunches
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Fax/Photocopying
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Suit press
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ATM on site
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Tour desk
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Meeting/Banquet facilities
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Laundry
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Concierge
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24-hour front desk
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Dry cleaning
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Daily housekeeping
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Airport shuttle
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Currency exchange
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Room service
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Business center
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Baggage storage
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Babysitting/Child services
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Private check-in/out
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Invoice provided
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Internet
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Wifi
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Free Wifi
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Outdoor pool (seasonal)
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Terrace
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Sun deck
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Garden
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Outdoor pool
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CCTV in common areas
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24-hour security
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Fire extinguishers
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Security alarm
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Key access
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Key card access
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Smoke alarms
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Breakfast to-go containers
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to healthcare professionals
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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Thermometers for guests provided by property
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First aid kits available
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Physical distancing rules followed
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Swimming pool
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Airport drop-off
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Airport pickup
Policies
Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. the credit card must be valid throughout the stay, the property offers a special welcome amenities - a dish of local savories to booking.com guests, guests may experience some noise or light disturbances due to renovation work from 1/9/2025 until 30/9/2026.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe King, Guest room, 1 King
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Grand Deluxe King, Guest room, 1 King, High floor
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Sheraton Club King, Club level, Guest room, 1 King
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Sheraton Club Twin, Club level, Guest room
Room Type:
Double
Room Size:
37 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Executive Suite, Club level, 1 Bedroom Executive Suite
Room Type:
Double
Room Size:
67 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Ambassador Suite, Club level, 1 Bedroom Suite, 1 King
Room Type:
Double
Room Size:
112 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Soundproof, IronOutdoorsBalconyLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Presidential Suite, Club level, Suite, 1 King
Room Type:
Double
Room Size:
126 m2
|
BathroomPrivate bathroom, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Soundproof, IronOutdoorsBalconyLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
Imperial Suite, Club level, Suite, 1 King
Room Type:
Double
Room Size:
176 m2
|
BathroomPrivate bathroom, Shower, Bathtub or shower, BathtubGeneralAir conditioning, Heating, Trash cans, Safe, Carpeted, Interconnecting room(s) available, Soundproof, IronLiving AreaSofa, Sitting area, DeskMedia & TechnologyFlat-screen TVViewViewKitchenDryer, Electric kettleBedroomWardrobe or closet, Childrens' cribsRoom amenitiesClothes rack, Sofa bed |
|
One-Bedroom Junior King Suite - Club Level
Room Type:
Suite
|
|
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One-Bedroom King Studio Suite - Club Level
Room Type:
Suite
|
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FAQ's
Is this Sheraton Hanoi Hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Sheraton Hanoi Hotel?
Check-in time for Sheraton Hanoi Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Sheraton Hanoi Hotel have a swimming pool?
Yes, this Sheraton Hanoi Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Sheraton Hanoi Hotel?
Best-rates for the Sheraton Hanoi Hotel starts from $139 per night with includes Designated Smoking Area, Transportation/Shuttle, Business Services, Spa, Breakfast, Child Friendly, Laundry, Air Conditioner, Balcony/Terrace, Security/Safety, Bar, Entertainment, Internet, Parking, Accessibility, Sports/Activities, Restaurant, Guest Services, Hot Tub, View, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Kitchen, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Sheraton Hanoi Hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Sheraton Hanoi Hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sheraton Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Sheraton Hanoi Hotel?
Based on the information reported by the owner or manager, the Sheraton Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Sheraton Hanoi Hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
